Shipping policy
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Domestic (within Latvia): 1-2 business days
- Europe: 5–14 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or other external factors.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment.
5. International Shipping & Customs
For international orders:
- You may be required to pay customs duties, taxes, or import fees
- These charges are the responsibility of the customer
- We are not responsible for delays caused by customs
6. Delays
We are not responsible for shipping delays caused by:
- Courier issues
- Customs processing
- Incorrect shipping information provided by the customer
7. Lost or Damaged Packages
If your order is lost or arrives damaged:
- Please contact us at simplecheckinn@gmail.com within 7 days of delivery
- Include your order number and photos (if applicable)
We will work with the shipping carrier to resolve the issue and provide a replacement or refund where appropriate.
8. Incorrect Shipping Information
Please ensure all shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
9. Contact Us
If you have any questions about this Shipping Policy, contact us at:
- Email: simplecheckinn@gmail.com
- Company: Simplecheckin